Introduction:
Mr Simon is a line manager in a retail organization. He has been serving the organization at the same post for the past 12 years. During this period, he has twice been considered for promotion, and rejected in favour of other candidates due to better formal qualifications, despite having considerably more experience. Recently, he was rejected for promotion for the third time. This has completely wrecked his morale and lost all desire to work for the organization any more. He was overheard discussing with his colleague by his team leader that his career has become completely stagnant. . .
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